Recent Posts

SERVPRO Tips: Leaks, Leaks and more Leaks...What's A Homeowner to do?

7/1/2020 (Permalink)

A leak in your shower or bathtub can cause water damage, which is why it needs to be addressed as soon as possible. Before the problem can be taken care of, however, you must be able to identify the source of the leak. Here are some tips to help you find a shower or bathtub leak in your home.

First, you need to determine where exactly the leak is coming from. If you are inspecting a shower, you should start by looking at the shower pan, or the base of the shower. 

Look for Other Sources

If the leak isn’t coming from your shower pan, look for any other parts of your shower or bathtub where it may have originated. Dripping faucets or showerheads are common sources of a bathtub leak and are relatively easy to fix. When inspecting your bathtub or shower, make sure you are aware of the severity of the issue so that you are prepared to take care of it.

If you’re still struggling to find the leak, keep an eye out for any signs of water damage. Water damage can help give you a clearer idea of where the leak is. If you do come across any signs of damage, make sure to address it while it’s still early in order to mitigate the effects that it can have on your home.

A leak in your bathtub or shower can be frustrating to deal with, but keeping the resulting water damage under control can ease the situation. Be sure to talk with a water damage specialist to restore damage from a shower or bathtub leak and help preserve the state of your home.

Don't forget, should the need arise for remediation or construction after water damage hits your home or business, we are faster to any disaster and are here and ready to use our experience, equipment and expertise to make things "Like it never even happened."

SERVPRO Tips: Overcoming Kitchen Fires & the Downtime That Comes From Them

6/15/2020 (Permalink)

 

From the time that your La Porte restaurant first opens its doors for the day, your kitchen and its staff are off to the races. You have a steady flow of customers that demand the kitchen appliances and personnel to constantly keep a quickened pace to meet the expectations of these patrons and to increase your reputation throughout the region. A risk of this fast-paced environment is the potential for accidental kitchen flare-ups that can cause fast, yet destructive fires to spread throughout a small portion of your building.


No matter how fire damages come about in your La Porte restaurant, you need professional assistance to get your business running at its full capacity as promptly as possible. We have an experienced fire restoration crew with accreditations through the Institute of Inspection Cleaning and Restoration Certification (IICRC) as both Fire and Smoke Restoration and Odor Control Technicians. Our SERVPRO professionals can utilize this training and hands-on experience to overcome the damaging effects of your loss incident.

With a swift response to these emergencies, our professionals can work tirelessly to prevent your business from closing its doors. In restaurants, you want effective containment strategies to prevent detrimental effects like soot, smoke residues, and even harsh odors from reaching the dining area where customers could get affected. Our SERVPRO team can help with the installation of physical plastic sheeting and the use of advanced equipment like hydroxyl machines and air scrubbers.

We understand how devastating closing your doors can be for your business, so if this is necessary to restore your building, we can work around the clock to overcome the effects of the fire loss incident to get you back up and running right away.

There are many levels to even small kitchen fires that can occur in your restaurant, and our SERVPRO of La Porte County professionals have the skills and expertise to address them all. With our equipment and extensive training in fire recovery, we can make these loss incidents “Like it never even happened.” Give our experts a call anytime at (219) 879-1883.

Click here for more about La Porte.

Damage From A Leaky Pipe? SERVPRO of La Porte Can Help!

6/7/2020 (Permalink)

When a pipe leaks in a home, the water damage can be substantial. Compounding the issue is when the water is from a leaking washing machine, dishwasher, or other gray water (sometimes called "sullage") sources that may contain contaminants.

Michigan City homeowner with water damage from an appliance leak contacted our emergency response team. The homeowner turned on the dishwasher before bed like every night and heard a noise in the kitchen and got up in the wee hours to investigate and stepped in a large amount of soapy water. He attempted to clean up as much water as possible but realized it was a bigger job than could be dried with towels.

SERVPRO technicians possess certifications to mitigate all three categories of water spills: clean water, gray water, and black water. Because the water from a dishwasher has the potential to contain oils, food residue, and bacteria, it carries a classification as a category two or gray water, and it requires professional cleaning.

Our probes found water migrated behind the baseboards and under the dishwasher. We pulled the dishwasher out to extract the water from underneath and let adequate airflow in the space. Thanks to fast action by the homeowner before our arrival, no raised moisture levels were found in the subfloor.

We made several passes with our extractors to ensure we removed as much excess water as possible. Then we set up our air movers to dry the kitchen. Our technicians paid particular attention to the area where the dishwasher was installed to ensure complete dryness. SERVPRO technicians removed the baseboards for better airflow as we detected elevated moisture levels behind them. This action inhibits the growth of mold and foul odors.

After drying, we do a wipe down with our professional formulas on all surfaces affected by gray water. This step is essential to leave the area sanitary. After we completed the remediation efforts on the kitchen, the SERVPRO crew chief gave the homeowner a list of the necessary repairs needed to restore the kitchen to its preloss condition.

Call SERVPRO of La Porte County at (219) 879-1883 at the first sign of water damage in your home. Our technicians have the knowledge and experience to restore your home from water loss and make it "Like it never even happened."

Read more about the Lubeznik Center for the Arts here.

SERVPRO Tips: Neutralizing Odors After A Fire

6/1/2020 (Permalink)

According to a stat regarding fire damage from the U.S. Fire Administration says, grills on balconies, terraces, and patios were the cause of 52% of overall fires. Many homeowners switch to electric indoor/outdoor grills; however, they also have safety aspects.

SERVPRO received a call to mitigate fire and odor damage in a Michigan City kitchen caused by an indoor electric grill. Protein fires that occur during cooking are a frequent cause of remediation calls.

This type of fire is misleading because there is very little in the way of visible soot damage commonly seen in fire loss incidents. Instead, when burned, the animal fat in proteins becomes a fine mist that is almost invisible to the naked eye. Anywhere this mist lands has a pungent odor that cannot be masked or wiped away. Protein-based fires require professional cleaning and odor control methods.

When we arrived at the home, the strong odor of burned meat permeated the air. SERVPRO uses professional-grade cleaning formulas that cut through the greasy, pungent film left behind by a protein fire on surfaces from floor to ceiling. Wiping down the kitchen area significantly decreased the level of odor in the room, but required stronger scent control methods.

Our SERVPRO technicians possess several different types of equipment specialized for eradicating foul odors. When dealing with the aftermath of a protein fire, multiple applications of varying odor control methods may be needed to neutralize foul scents left in the room thoroughly.

Two powerful odor neutralizing methods our technicians frequently use against protein fires are thermal fogging, which is the application of an odor neutralizing fog to the affected area, and a piece of equipment called a hydroxyl generator. Both are effective against protein fire residue. We chose to use the hydroxyl generator as it abstracts hydrogen atoms and essentially takes apart odors at the molecular level.

SERVPRO of La Porte County is available 24/7 by calling (219) 879-1883. Our team of certified restoration professionals can cleanup fire and odor damage in your home and make it "Like it never even happened."

Click here for more information about the city of Michigan City.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of La Porte County today at  219-879-1883 for your Certified: SERVPRO Cleaned consultation.

SERVPRO of La Porte is here for you when disaster strikes

5/18/2020 (Permalink)

Storms can seem like terrifying ordeals to young children when they hit the La Porte area. When heavy torrential rainstorms cause flooding to happen to homes, stress, and anxiety about the situation can last a lot longer. SERVPRO's technicians put their training to work for our community, so recovering from disasters becomes more organized and less chaotic.

The benefits that training and experience combined with compassion give to families are why SERVPRO makes sure that communication with the customer continues during the entirety of any flood damage mitigation in La Porte. Our technicians want to know how we might help you and your family recover after any size flooding disaster.

Flooding ruins many things that your family uses every day. Other items hold memories and sentimental value. However, only when you tell us about these belongings do we know to perform additional restorative work with them. Some articles come clean only with specific techniques, such as our ultrasonic water bath. Others might need longer times in one of our deodorization chambers.

Sometimes, the boxes your family placed items within can become damp. We recommend changing these for new boxes. Our workers can do this repacking for you. When soiling exists, we also clean this away from affected items before moving them into new cartons. Afterward, we carefully stack these boxes in an unaffected area of your residence or move them to our secure facility for safekeeping. The second option often happens when a residence contains excess water vapor, as is often the case after a flood.

SERVPRO's specialists can help point you in the right direction with both the work we do and with outside help. Just like we partner with experts in the electrical, plumbing, and many other fields, we also network with different agencies That can simplify efforts towards restoration after a disaster.

Working in the Wanatah, Hudson Lake, and Kingsford Heights communities, SERVPRO of La Porte County is always ready to help make sense of things after flood damage brings chaos to your life. Call (219) 879-1883 to work with an experienced team who sees your family as more than just the current customer, but as people who deserve to have their home and belongings restored and made whole.

Click here for more about La Porte.

SERVPRO Tips: Cooking fires can leave residues and odors, but SERVPRO of LaPorte can help

4/8/2020 (Permalink)

Making popcorn on the stove is a fast, easy way to prep snacks for movie night with the family. When your skillet suddenly catches fire during cooking and leaves soot and unpleasant odors from fire damage stuck to your walls and ceiling, however, it can put a damper on the evening before it even starts. 

When cooking mishaps leave fire damage in your Westville home's walls, it can be difficult and time-consuming to clean on your own. Our team at SERVPRO, however, can address the mess in hours with a restoration-focused approach to save you time and money. 

After calling SERVPRO, our 24-hour emergency response team can survey the damage in your kitchen. Once evaluated, our technicians endeavor to clean your walls and ceiling thoroughly. Dry or wet cleaning methods may be used depending on the amount and type of soot on your surfaces. If nearby kitchen windows or objects affected by smoke, odors, or residue, our team takes care to clean those, as well. The casings on electronics such as kitchen appliances are also cleaned to ensure that fire damage does not lead to future electrical failures. 

Cooking fires, in particular, can leave residues and unpleasant odors in unexpected places that can linger for long periods. Deodorization after cleaning eliminates odors from smoke and burnt food particles. Factors that determine the method of deodorization include the type of smoke and soot affecting property and structures, the material that has burnt, and the amount of space that has been impacted by the fire. In confined spaces, the use of thermal foggers makes for effective odor removal via a dense fog filled with deodorizing solution. This solution binds to and eliminates particles that create odors.

SERVPRO of La Porte County is ready to respond to your disaster cleanup needs. Call (219) 879-1883 to request our services today.

Read more about Westville here.

SERVPRO Tips: Do you know where the water shutoff is in your business?

3/31/2020 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shutoff, where do you start?

SERVPRO can help commercial property managers in planning for a water, fire, storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department.

By having a plan of action, and including it in your regular training at your office, you can minimize the cost of an unplanned event happens like a busted pipe, fire or any other type of disaster.

Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. With a SERVPRO Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties.

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We are faster to any disaster and will help make it "Like it never even happened." 

If disaster hits your business, SERVPRO is here to help

3/29/2020 (Permalink)

When disaster strikes your Michigan City bar, you need fast and effective cleanup and drying efforts to keep this water loss incident from getting out of control. With the right response from trained professionals like ours with effective mitigation and restoration equipment, you can get the doors back open quickly to your establishment to continue serving your faithful patrons.

Water damage can affect your Michigan City bar in many different ways, but overcoming these effects almost always requires the expertise and advanced equipment of certified professionals. Our SERVPRO team remains available 24/7 to provide a fast and effective response to emergencies that threaten your business. We have mitigation solutions to keep your out-of-pocket expenses to a minimum and ensure that the complete restoration is as fast as possible. This process begins with a thorough and honest assessment of the damage to your bar and what must occur to overcome these effects and get your doors back open.

A smaller leak in a fixture or pipe might be challenging to spot at first, but the effect that it can have on cabinetry, countertops and nearby structural elements become evident a short time later. When you diagnose water damage in your bar, you can trust in our professionals to arrive quickly with the necessary equipment to dry out these saturated materials fast. The quicker we can address this saturation into structural components and fixed shelving or cabinets, the less likely it becomes that these areas require replacement or reconstruction.

Our SERVPRO team can even locate the specific point of the break in the pipe or a broken fixture and work to repair this damage. Once the area has gotten thoroughly dried, we can work on ensuring that all of the affected areas and surfaces have gotten cleaned and sprayed with an antimicrobial solution if they became at risk of facilitating mold colonization.

You work hard to be available for your faithful and loyal patrons every day of the year, and we understand how important it is to get the doors back open after a water loss incident. Let our SERVPRO of La Porte County team show you that We’re Faster to Any Size Disaster with our effective mitigation and restoration solutions. Give our crew a call anytime at (219) 879-1883.

SERVPRO of LaPorte County is here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Laporte at 219-879-1883.