Recent Posts

Why SERVPRO? We are the efficient professionals

11/11/2020 (Permalink)

Few things are more complicated than having to deal with fire damage in the home. Sometimes, the steps that you as the homeowner take after the fire damage determine the speed at which the home will be restored to the state it was in before the fire damage happened. Below is a guideline outlining the steps you ought to take after an electrical fire or another type of fire breaks out in your home.

Evacuation

The very first thing you need to do is ensure that all the people who were in the building have gotten out. In case there is someone still trapped in the building because of soot damage or smoke, you should call in emergency services such as the fire truck, fire sprinkler systems, fire hoses, and firefighters to help rescue them and put out the fire. Do not try to get back into the house once you are out where it is safe.

The fire suppression

The fire trucks and firefighters will arrive and assess the situation. The firefighters, fire hoses, and fire trucks will do their best to try and put out the fire within the shortest time possible after getting to the scene. You might see a firefighter going into the house and trying to rescue people who are trapped in the soot damage. They use equipment such as fire hoses, fire sprinkler systems, and other appropriate equipment to help them achieve fire suppression within the shortest time.

If fire strikes your home or business, give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

SERVPRO Tips: If water hits your business, SERVPRO can get you back up and running

9/25/2020 (Permalink)

Owning a business may be your lifelong dream, and you probably invest much of your capital and time in making it succeed. When you face an obstacle in getting it restored after a flood or a fire, it is best to trust experts in the field to perform a thorough assessment of the damage and guide you in the restoration process.

SERVPRO leads all restoration companies with our expert water and fire restoration technicians. Our staff trains with and holds certifications by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), verifying our expertise in the field. When you reach us at our 24/7 hotline, you gain peace of mind at being in the hands of experts.

How does SERVPRO dry my business after a water incident?

Among our specialists, we take great pride in our water restoration technicians and their expertise. At SERVPRO, we know that water in your business implies a loss of time, customers, and revenue, which is why we work diligently to restore your workspace as soon as possible. Our focus is not only on extracting water but also on removing excess moisture to protect your establishment from the threat of mold and other complications. To restore humidity levels our team may use-

Truck-mounted pumps connecting to municipal sewers as needed

Submersible pumps 

Handheld wand extractors for hard-to-reach corners 

We monitor our progress with state-of-the-art moisture meters and complement our actions with dehumidifiers, air circulators, and drying mats as needed. Our SERVPRO technicians document each step, which could help you if you are filing an insurance claim for the incident.

SERVPRO is your partner when life events threaten your business. Call us today! We are faster to any disaster and are here to make things "Like it never even happened."

SERVPRO is your water damage specialist!

9/11/2020 (Permalink)

SERVPRO specializes in water damage restoration- the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We are proud to serve our local communities. Call us 24/7 for prompt response time!

You have probably heard of our SERVPRO ERPs (Emergency Ready Profiles). As we conduct ERPs in commercial buildings, we also add water and gas shut off tags to the appropriate shut offs. We add these tags as a helpful indication if you ever have an emergency in your home. For example, if a pipe bursts or a leak happens in your home or business, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO!

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shutoff, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

So give us a call! We are faster to any disaster ans are here to help get you back to "Like it never even happened." 

When severe weather hits, SERVPRO is here for you

9/10/2020 (Permalink)

It is more common than you might think for severe rainstorms to cause significant damage to your property. High-winds and massive amounts of water easily penetrate roofing materials, light fixtures, and make their way into lower levels of your home. 

Whether you have experienced flood damage in your home before or not, you can benefit from having a local restoration expert inspect your property. Our technicians are IICRC certified and provide you with solutions to help protect or restore your home.

SERVPRO has access to a variety of equipment that makes removing a large volume of water as quick and efficient as possible. With experience dealing with events like this in all shapes and sizes, our personnel can have your home water-free, safely returning water levels to normal sooner than you might think possible.

SERVPRO checks for immediate hazards and helps you locate hidden dangers. It is our job to help you avoid costly repairs, limiting your losses before tragedy strikes. However, if you find yourself in the middle of an emergency, needing immediate help, our technicians are available 24/7 to assist.

We can take control of existing damage, perform any necessary repairs, and get you on the road to recovery fast. With access to water extractors of all shapes and sizes, advanced drying equipment and professionals trained in cleaning and odor removal methods our cleaning and restoration services help you make the most of a dangerous situation.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Why SERVPRO? We follow every step of proper mold remediation

9/3/2020 (Permalink)

Here at SERVPRO, we follow every step of proper mold remediation to ensure your safety as well as ours.  It is crucial to use qualified specialists who can safely handle and clean mold.  Listed below are the steps we follow when performing both Level 1 and Level 2 mold remediation:  

  • Isolate all contaminated areas.
  • Remove all wet and mold-damaged porous materials.
  • Discard all wet and moldy materials in plastic bags.
  • Properly clean all non-porous materials and wood surfaces that have been contaminated.
  • Treat all affected materials with anti-microbial.
  • Visibility Test – all areas should be visibly free of contamination and debris
  • Cleaned materials should be professionally dried to allow leftover moisture to evaporate.

So give us a call! We are faster to any disaster and are ready to get you back to "Like it never even happened." 

SERVPRO Tips: When floods hit your building, dealing with it as soon as possible is essential

9/3/2020 (Permalink)

When flooding occurs in buildings it needs to be dealt with as soon as possible in order to combat and prevent the litany of issues that come with a water damage. Flooding brings with it structural degradation, outside contaminants and bacteria, odor, warping, and possibly mold growth.  All of which threaten both your home or business and the health of the people who reside within. 

In order to take care of your flood damage in your home make sure you hire professionals who know how to prevent mold and deal with water, toxins and odor. Our technicians here at SERVPRO are specialized in handling the challenges posed by flood damage and know what needs to be done to ensure the highest standards in restoration service. 

Going through any kind of damage to your home is a stressful experience that can put any homeowner on the edge. This is why we train our technicians to treat every job they go on whether it is a big or small damage with compassion and respect. We find that walking our customers through our process puts them at ease and lets them know they are in competent and responsible hands who will take care of their issue. 

When flooding strikes your home, our technicians have the expertise to make it “Like it never even happened”. We are faster to any disaster and are here to help get you back to preloss condition. 

SERVPRO Tips: Avoiding water damage from a failing water heater

9/1/2020 (Permalink)

Water damage from a broken water heater can ruin a home quickly. Fortunately, before they break, these appliances give off warning signs their service life is coming to an end.

Homeowners can avoid water damage from their hot water tank if they pay attention to some of the most common issues that arise before failure, such as:

  • There is only cold water emitted from the tap.
  • The water gets warm but never hot and goes cold quickly.
  • The water heater rumbles or knocks
  • The hot water has a muddy look from the tap.
  • The water from the tank appears to be rusty.
  • You notice a metallic smell or taste, especially when taking a shower or bath.
  • There is noticeable water leaking from the water heater.
  • Your water has a metallic smell or taste.
  • Water is leaking around your water heater.

Expect a Large Amount of Water

A small water tank holds on average around 50 to 60 gallons of water; larger residential sizes run 80-gallons or more. Now, imagine that water on your floor. When the location of the tank is in an upper story in the home, the amount of water on the floor can quickly affect the ceiling and things in lower levels of the house. 

Common Issues to Avoid

Fast extraction is necessary to limit the damage to the home. SERVPRO technicians use their detection equipment to determine if the water is within the floor joists or wall cavities, requiring additional actions such as removal of baseboards or weep holes to assist with drainage. 

At the first sign of water damage, contact SERVPRO! The technicians are available 24/7 to restore your home to its preloss condition, "Like it never even happened."

Why SERVPRO? We are the experts when it comes to cleaning

9/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need!

During this unprecedented time caused by the global pandemic of COVID 19, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning! We are here to help, and are ready to use our expertise, equipment, and experience to help you today!

SERVPRO Tips: When subzero temps attack your home

8/29/2020 (Permalink)

Modern plumbing makes it easy to access running water in your Michigan City home. You can bathe, wash, or make iced tea with clean water straight from the faucet. However, plumbing accidents can and do happen, turning this modern-day luxury into an unexpected catastrophe. 

Whether you live in a house or a condo by the lake, freezing weather such as our record low temperatures in January, can quickly lead to water damage in Michigan City. If you do not leave your faucets dripping when it is below 32 degrees outside, water can freeze inside the plumbing. Under-insulated or exposed pipes make the situation worse. Water expands as it freezes causing cracks and breaks in the plastic or metal pipes, sending the stopped-up water gushing into your crawl space or ceiling. 

Water damage strikes fast. Standing water causes floorboards to buckle and seeps into porous materials like sheetrock and drywall. The longer you wait to fix the problem, the more elevated the chance that wood and other structural materials begin to rot. If this ever happens in your home, we hope you call SERVPRO. We are a premier company for mitigating structural and cosmetic water damage. We have the experience and technology to determine the most efficient and cost-effective solution. 

Our experienced team of SERVPRO Technicians takes the necessary precautions to do the job safely.  It is important to scope the damage to determine the level of moisture and type of material involved, such as carpet, insulation, wood floors, and wooden baseboards. We consider the layout of a room's walls, bay windows, cabinets, and closets to determine the number of air movers to use and where to place them. The equipment's angle is essential, and if it is wrong, the air bounces off the wall instead of carrying the moisture away.  

We’re Faster To Any Size Disaster is more than just a tagline—it is our culture. We have technicians on-call and ready to respond 24 hours a day, 7 days a week. If winter weather leads to water damage in your home, call SERVPRO of LaPorte County at (219) 879-1883. 

Click here to learn more about Michigan City. 

When water damage hits your Michigan City business, SERVPRO is here for you

8/11/2020 (Permalink)

As the proprietor of a Michigan City restaurant, you have multiple tasks happening daily to maintain the success and growth of your business. Whenever water loss incidents happen, however, this disaster can compromise your ability to provide food to hungry patrons, but also presents a heightened risk for secondary effects that could shut your doors like mold and microbial growth. Assessing these situations and working quickly to reduce threats is a priority of our professionals when we first arrive at your business.

Among the most substantial obstacles that business owners face, and one that our restoration specialists must overcome as promptly as possible is drying water damage in Michigan City properties. From the investment you have made in instruments and machines in your kitchen area to the potential compromise of furniture and flooring in the dining area, significant loss incidents need to get addressed right away. Our SERVPRO professionals can help.

While extraction is often the first action taken when it gets decided this approach is necessary, rapid drying solutions keep saturation from becoming a situation that causes irreparable harm to construction materials, contents of the restaurant, and fixtures like wooden chairs, booths, and other porous surfaces. Our team of technicians has multiple tools that can help address saturation and exposure, including:

  • High-Velocity Air Movers
  • Desiccant Dehumidifiers
  • Low Grain Refrigerant (LGR) Dehumidifiers
  • Injecti-Dry System
  • Drying Mats

With drying being an essential phase of recovery of a water damage incident, we keep multiple units stocked on our production trailers at all times. This readiness ensures that we can remain diligently prepared for any emergency that might compromise your home.

Between our full team of water restoration technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and our fast response to these emergencies, our SERVPRO of La Porte County team can make water losses “Like it never even happened.” Let us help you through every phase of rebuilding and reconstruction. Give us a call anytime at (219) 879-1883.

See more about Michigan City.